Up to 35% smoother - featuring easy-glide system ink for ultra-smooth writing. Up to 35% smoother than BIC's traditional ballpoint ink. BIC's exclusive easy-glide system ink offers smoother writing than our traditional writing than our traditional ballpoint ink. Our quality comes in writing! BIC Performance Policy (US and Canada): If you are not satisfied with the performance of this product, please return it to BIC and we will gladly replace it at no cost to you. www.bic.com. To learn more, visit BICFightForYourWrite.com. Join BIC's mission to save handwriting! Made in Mexico.